PRESS RELEASE: Carestream Dental Introduces Transformative Care Management Platform at IDS


As part of its vision and mission to transform dentistry, simplify technology and change lives, Carestream Dental is excited to announce the pre-launch of the industry’s first comprehensive cloud dental care management solution in Europe at the International Dental Show 2019. Carestream Dental’s new care management platform is the only cloud service that combines powerful cloud imaging, focused workflow, intuitive design and anytime, anywhere access to patient data into one single solution to transform the way dental professionals manage patient care.

“Changing lives requires a shift from simply focusing on practice management to overall care management,” Satish Hemachandran, global general manager, dental practice management solutions, Carestream Dental, said. “Our next generation platform applies the power of the cloud and analytics to address this important transformation and help practices deliver high quality patient care and create increased profitability.”

What makes the new care management platform so unique is that it is powered by the insight and feedback of dental providers and practice professionals. Carestream Dental designers and developers observed the real day-to-day workflows of modern dental offices and focused on improving the most important and frequent tasks that dental professionals complete every day.

For example, multitasking is a daily reality for every practice. Therefore, an accessible patient mini card was designed to let users handle the most common questions and requests—such as taking payments and scheduling appointments—without having to abandon their current work at the front desk. However, when it’s time to take a closer look during an appointment, users can easily review, manage, modify and complete procedures that are scheduled for an appointment all from within the robust patient chart.

From the front desk, the transformation of patient care continues into the operatory. The intuitive periodontic chart features the robust functionality needed for in-depth documentation, while a visual hard tissue chart makes it easy for users to chart and plan treatment, as well as compare past charts. Easy customization for improved workflow and vital documentation for managing treatment over time helps practices provide the best patient care.

Key to the platform’s ease-of-use is its seamless navigation that enhances overall staff productivity and allows for better patient interaction. For example, when a patient’s appointment is done they are added to a checkout queue in real time to every browser, so by the time the patient reaches the front desk their information is already available for a smoother handoff. This intuitive workflow and ease of use is easy to learn within minutes and effective to train team members.

Of course, no modern cloud-based solution would be complete without analytics. The new care management platform provides actionable reporting that shows how a practice is performing so owners and officer managers can track progress and make smart business decisions. Since the platform exists solely in the cloud, practices can also benefit from better security, protection against data loss and access to files from anywhere with an Internet connection. Plus, all backups and updates are maintained and supported by Carestream Dental.

To learn more about the care management platform, or any of Carestream Dental’s innovative solutions, stop by Hall 10.2, Booth T40 – U49 or visit